of 250 upper-North-Island adults had used an AI chatbot instead of a search engine at least once.
IAB New Zealand, “Kiwi Search Habits 2025” · fielded 26 March 2025 · published 1 May 2025
AI Findability Audit · New Zealand
Can AI find your business?
An AI Findability Audit is a fixed-price check of whether AI search tools can find, understand and name your New Zealand service business. Pivot tests the public information those tools can use, records what appears and gives you a plain-English report showing where your business stands.
Ask about the audit
NZ$495 · one-off · guaranteed
The shift
39.2%
#3
Why check your AI findability now?
New Zealand buyers already use AI while they research. The figures below show a real shift. They are not a promise of business results.
AI was the third most-used product-research channel among 1,000 New Zealand consumers who had used AI while shopping.
PwC New Zealand, “The AI-powered consumer” · 21 July 2026
The audit
What does the audit check?
The audit checks what AI search tools can find and understand from public information. Each finding is recorded in the report, including a clear result when nothing needs changing.
| Check | What we look at | What you get |
|---|---|---|
| AI answers | How leading AI search tools answer relevant service and location questions. | The observed answers recorded in your report. |
| Business identity | Whether your business name, address, phone and service details agree across public sources. | Any gaps or conflicts recorded in your report. |
| Website clarity | Whether pages explain your services in language a person and a machine can understand. | Unclear or missing information recorded in your report. |
| Machine-readable signals | Whether search and AI crawlers can retrieve the page and understand its structured information. | Technical barriers recorded in your report. |
The method
How is the audit done?
Pivot records the public evidence first, then separates facts from assumptions. The report says what appeared, what did not and what still needs a human check.
Set the real questions
We use service and location questions a buyer could ask, rather than testing only your business name.
Run the AI checks
We check ChatGPT, Gemini, Perplexity, Copilot and Google’s AI surfaces, recording the answer shown at the time.
Check the public signals
We compare the website, business details and machine-readable information that can help or hinder a clear answer.
Write the report
We state the evidence in plain English. Anything we could not verify stays marked as unverified. It never becomes an invented defect.
Who does the work
Who does the audit?
Lyndon Forrest, owner of Pivot Business Limited, carries out the audit. You deal with the person responsible for the work.
Lyndon Forrest
Owner-operator coach and AI implementer
Lyndon has decades of experience running and growing businesses. He holds a Master of Commerce from Western Sydney University. His method starts with the evidence, uses plain English and keeps judgement with the business owner.
Proof
What does a real finding look like?
A real finding shows the observed evidence and the consequence. It does not turn a missing check into a claim.
Fixed price
What does the audit cost?
The AI Findability Audit is NZ$495, one-off and guaranteed. You do not have to take any ongoing service.
AI Findability Audit
NZ$495
One-off report
Not happy? We refund you. No argument.
Ask about the auditWhat the guarantee covers
If you are not happy with the audit, we refund you in full. You do not need to give a reason.
What the audit cannot promise
The audit does not promise rankings, AI mentions, traffic or revenue. It records what the checks find and gives you a clear report.
What comes next
The report is yours. If you later choose the separate Findability Fix Sprint, it costs NZ$2,450. Your NZ$495 audit fee is credited in full, so you pay NZ$1,955 after the credit.
Plain answers
What else should you know?
These are the practical questions to settle before you book.
What is an AI Findability Audit?
An AI Findability Audit checks whether leading AI search tools can find, understand and name your New Zealand service business. Pivot tests the public information those tools can use and records what appears. You receive a plain-English report that shows where your business is clear, where it is missing and what needs attention.
What do I get for NZ$495?
You get the AI Findability Audit as a one-off report for NZ$495. The report records what the checks found and gives you a clear basis for deciding what to do next. The audit is guaranteed. Not happy? We refund you. No argument. Nothing ongoing is added unless you choose it separately.
Does the audit guarantee that my business will rank or be named by AI?
No. The audit measures what is visible when the checks are run. It does not promise rankings, AI mentions, traffic or revenue. Search systems change, and each system chooses its own answers. The guarantee covers your satisfaction with the audit. Not happy? We refund you. No argument.
How long does the audit take?
Pivot agrees the delivery timing with you before work starts. We are still measuring how long a typical audit takes, so we do not promise a fixed turnaround yet. You will know the timing before you commit. The audit is a one-off piece of work, not an ongoing service.
Do I need to understand the technology?
No. The report is written in plain English for the person who owns the business. It separates what the checks found from what needs attention, without asking you to learn a new system. You can use the report yourself or use it to brief the person who looks after your website.
Can Pivot fix the problems after the audit?
Yes, if you want that help. The separate Findability Fix Sprint is NZ$2,450. Your NZ$495 audit fee is credited in full, so you pay NZ$1,955 after the credit. The sprint is optional. The audit report is yours either way, whether you make the changes yourself or use someone else.
One next step
How do you ask about an audit?
Email Pivot. Tell us your business name, service and New Zealand location. Nothing is submitted or paid for on this page.
Email hello@pivotbusiness.co.nz